12-Month Carry-In Warranty
All desktops, laptops, AIOs, and servers are covered by a

12-month carry-in warranty unless otherwise stated. This includes:

-Full hardware and software support during the warranty period.

-Courier costs are excluded, customers are responsible for bringing products back to us.

-Support applies only to the original system configuration.

Warranty will be void if:

-The device has been physically altered or tampered with.

-Internal components such as RAM or hard drives have been changed without approval.

-The OS has been changed, removed, downgraded, or upgraded to an unsupported version.

-The device is physically or intentionally damaged.

Only the original OS is supported.

Third-party software or modifications are excluded.

6-Month Battery Warranty Covers batteries against:

-Swelling cells

-Inability to hold charge

-Sudden failure

Not Covered:

-Physical battery damage (punctures, cracked casings not caused by swelling)

Replacements may not match OEM specs but will meet acceptable standards.
Customer Responsibilities It is the customer’s responsibility to:

-Ensure compatibility with third-party software/hardware.

-Maintain the device in its original state to retain warranty.

Software Licensing All Windows operating systems and software are licensed and activated.

A valid key is provided where applicable.

Product Condition Grading

-Grade A: Excellent condition

-Grade B: Minor marks

-Grade C: Noticeable wear, fully functional

Store Collection Terms Collections available Mon–Fri, 8:00–17:00.
Orders must be confirmed ready.
Bring ID and order confirmation.

Component Authenticity Replacements may include refurbished or

third-party components matching OEM specifications.

Trade-In Policy We do not currently accept trade-ins or used items for resale or refurbishment